Effective September 5, 2026
These terms are an agreement between you and Cressum LLC and govern your use of the Cressum website and application. By creating an account or using the service, you agree to them.
The service is intended for business use by real estate professionals and the people they work with. You must be at least 18 years old to use it. If you create an account on behalf of a brokerage or other entity, you represent that you have authority to bind that entity to these terms, and "you" refers to both you and the entity.
Cressum provides web-based software for managing real estate transaction workflows, with AI assistance for reading documents, tracking deadlines, and drafting communications for your review. The service is provided as is and as available. During early access, features may be added, changed, or removed, and the service may be modified, suspended, or discontinued. We will make reasonable efforts to notify account holders of material changes.
You are responsible for keeping your credentials confidential and for all activity under your account. You may invite other people into your workspace; you are responsible for their use of the service and for the roles you assign them. Notify us promptly if you believe your account has been accessed without authorization. We may suspend an account that we reasonably believe has been compromised.
You own the content you upload to or create in your workspace, including transaction documents, messages, notes, and the emails and signature requests you send. You grant Cressum a non-exclusive, worldwide license to store, process, transmit, and display that content solely to provide and support the service and as described in the Privacy Policy.
You are responsible for your content. In particular, you represent that you have the right to upload and process it, including any personal information about other people that it contains, and that you have obtained any consents required by law. We may remove content that we reasonably believe violates these terms or the law.
The service uses AI to read documents, extract information, track obligations, and draft content. AI output may be inaccurate, incomplete, or out of date, and it may not reflect the current terms of a document or the current state of a transaction. You are responsible for reviewing all output before relying on it or sending it to anyone.
Cressum does not provide legal, brokerage, tax, or financial advice, and nothing in the service is a substitute for the judgment of a licensed professional. You remain responsible for compliance with real estate licensing law, brokerage policies, and the terms of the contracts you manage.
Emails and signature requests are sent on your behalf and at your direction, and you are the sender of record for them. The service holds drafted communications for your approval before they are sent unless you have configured it otherwise. You are responsible for the content of what you send, for having any consents required to contact the recipients, and for complying with laws that govern electronic communications and electronic signatures.
The service works with third-party services that you choose to connect, such as a Google account for sending email, and relies on third-party providers such as AI model providers, e-signature providers, and payment processors. Your use of a connected third-party service is governed by that service's own terms and privacy policy. Cressum is not responsible for third-party services, and a change or outage in a third-party service may affect features that depend on it.
You agree not to:
Some parts of the service are paid. Prices, included usage, and billing periods are shown at checkout. Paid plans renew automatically at the end of each billing period until canceled, and usage-based credits are consumed as the service performs work for you. Fees are charged through our payment processor to the payment method on file and are exclusive of taxes, which you are responsible for. Except where required by law, fees are non-refundable and unused credits are not redeemable for cash. We may change prices with reasonable advance notice; changes apply from your next billing period.
Cressum and its licensors own the service, including its software, design, and content other than your content, and all related intellectual property rights. These terms do not grant you any right to use Cressum's names, logos, or trademarks. If you send us suggestions or feedback about the service, you grant us a perpetual, royalty-free license to use it without obligation to you.
Our collection and use of personal information is described in the Privacy Policy, which is part of these terms.
These terms apply for as long as you hold an account. You may stop using the service and request deletion of your account at any time. We may suspend or terminate your access if you materially breach these terms, if fees remain unpaid after notice, or if we discontinue the service. After termination, your right to use the service ends and your content is handled as described in the Privacy Policy. Sections that by their nature should survive termination, including those on your content, disclaimers, limitation of liability, indemnification, and governing law, will survive.
To the fullest extent permitted by law, the service is provided as is and as available, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Cressum does not warrant that the service will be uninterrupted, error-free, or secure, or that AI output will be accurate or complete.
To the fullest extent permitted by law, Cressum and its members, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or related to the service or these terms, even if advised of the possibility of such damages. To the fullest extent permitted by law, Cressum's total liability for all claims arising out of or related to the service or these terms is limited to the amount you paid Cressum for the service in the twelve months before the event giving rise to the claim, or one hundred US dollars if you have paid nothing.
You agree to defend, indemnify, and hold harmless Cressum and its members, officers, employees, and contractors from any claims, damages, liabilities, and expenses, including reasonable attorneys' fees, arising out of or related to your content, your use of the service, your communications sent through the service, or your breach of these terms or of applicable law.
These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other and allowing thirty days for a response. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Texas, and each party consents to the personal jurisdiction of those courts.
These terms, together with the Privacy Policy, are the entire agreement between you and Cressum about the service and replace any prior agreements. You may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of all or part of our business. If any provision is found unenforceable, the rest of these terms remain in effect. Our failure to enforce a provision is not a waiver of it. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to you may be sent to the email address on your account; notices to Cressum should be sent to the address below.
We may update these terms from time to time. Updates are posted on this page with a new effective date, and we will notify account holders by email of material changes before they take effect. Continued use of the service after an update is acceptance of the revised terms.
Questions about these terms can be sent to support@cressum.com.